Please note: this documents refers to the Mobile API of Simply CRM, not the webservice, which is available at http://crm-base-url/webservice.php and whose operations are described in the article https://support.simply-crm.com/knowledge-base/web-service-api-documentation/
This document also serves as internal documentation, so in case you are missing functionality, feel free to contact us at support@simply-crm.com to ask questions or ask for additional functionalities.
Endpoint
https://your-instance-ur/modules/Mobile/api.php
All operations are POST requests.
File Structure
- /modules/mobile/
- api.php endpoint for mobile web services. Send all POST requests there. Do not use arguments, but form arguments
- index.php HTML page for mobile web service
- /modules/mobile/api/
- Request.php is the file containing the Request “model”
- /modules/mobile/api/ws/
- contains one file for each operation
- Utils.php utilities file, not a proper request
How modules work
Modules follow the following rules:
- if I disable a field in the module settings (I set its “Visibility” checkbox to False), that field is not listed anymore in
Describecall - fields for a record are organized in “Blocks” of fields. Each block is represented by an array and has a
- Calendar is listed a module, but it’s actually made of 3 modules: Task, Meeting and Call.
- Task record IDs have the structure 1xID
- Meeting record IDs have the structure 18xID
- The tasks module that you see displayed in the frontend is the module internally called ProjectTasks.
Important: The module ID’s will vary from CRM instance to CRM instance, as individual customers can have custom modules installed in other order, etc. The below loginAndFethcModules always returns the available modules, incl. what ID they have on your specific CRM instance.
We generally refer to a record ID as MODULEIDxRECORDID – ie like 12×525 etc.
Also remember that there is difference between a modules name (the internal name we use to reference the module) and its label (the name displayed to the user, who can be using his/her preferred language).
Operations
Dump of operations
- ‘login’
- ‘loginAndFetchModules’
- ‘fetchModuleFilters’
- ‘filterDetailsWithCount’
- ‘fetchAllAlerts’
- ‘alertDetailsWithMessage’
- ‘listModuleRecords’
- ‘fetchRecord’
- ‘fetchRecordWithGrouping’
- ‘fetchRecordsWithGrouping’
- ‘describe’
- ‘saveRecord’
- ‘syncModuleRecords’
- ‘query’
- ‘queryWithGrouping’
- ‘relatedRecordsWithGrouping’
- ‘deleteRecords’
- ‘addRecordComment’
Details of Operations
NOTE: Most operations support more parameters than the ones that are needed. Parameters such as action, file and search can be left out and this will only cause server logs to display Notice-level errors.
Operations described in this document:
- login
- loginAndFetchModules
- describe
- syncModuleRecords
- fetchRecord
- fetchRecordWithGrouping
- fetchRecordsWithGrouping
- saveRecord
login
Note that login is using username which is is a specific field in the CRM (normal users use their email to login, but in practice there is a username also).
Params:
| Name | Value |
| _operation | login |
| username | username |
| password | password |
Response:
{
"success": true,
"result": {
"login": {
"userid": "1",
"session": "fa000f0a6c5a414e62dcc4cbf99175d6",
"simply_version": "7.1.0",
"mobile_module_version": "1.2.1"
}
}
}
loginAndFetchModules
It’s used by the mobile web client to display a list of modules to the user after the login is successful. It’s also useful to check if a module is enabled or not.
Params:
| Name | Value |
| _operation | login |
| username | username |
| password | password |
Response:
{
"success": true,
"result": {
"login": {
"userid": "1",
"session": "fa000f0a6c5a414e62dcc4cbf99175d6",
"simply_version": "7.1.0",
"mobile_module_version": "1.2.1"
},
"modules": [
{
"id": "1",
"name": "Calendar",
"isEntity": true,
"label": "Calendar",
"singular": "To Do"
},
{
"id": "2",
"name": "Leads",
"isEntity": true,
"label": "Leads",
"singular": "Lead"
},
{
"id": "3",
"name": "Accounts",
"isEntity": true,
"label": "Accounts",
"singular": "Account"
},
{
"id": "4",
"name": "Contacts",
"isEntity": true,
"label": "Contacts",
"singular": "Contact"
},
{
"id": "5",
"name": "Potentials",
"isEntity": true,
"label": "Potentials",
"singular": "Potential"
},
{
"id": "6",
"name": "Products",
"isEntity": true,
"label": "Products",
"singular": "Product"
},
{
"id": "7",
"name": "Documents",
"isEntity": true,
"label": "Documents",
"singular": "Document"
},
{
"id": "8",
"name": "Emails",
"isEntity": true,
"label": "Email",
"singular": "Email"
},
{
"id": "9",
"name": "HelpDesk",
"isEntity": true,
"label": "Trouble Tickets",
"singular": "Ticket"
},
{
"id": "10",
"name": "Faq",
"isEntity": true,
"label": "FAQ",
"singular": "Faq"
},
{
"id": "11",
"name": "Vendors",
"isEntity": true,
"label": "Vendors",
"singular": "Vendor"
},
{
"id": "12",
"name": "PriceBooks",
"isEntity": true,
"label": "Price Books",
"singular": "PriceBook"
},
{
"id": "13",
"name": "Quotes",
"isEntity": true,
"label": "Quotes",
"singular": "Quote"
},
{
"id": "14",
"name": "PurchaseOrder",
"isEntity": true,
"label": "Purchase Order",
"singular": "PurchaseOrder"
},
{
"id": "15",
"name": "SalesOrder",
"isEntity": true,
"label": "Sales Order",
"singular": "SalesOrder"
},
{
"id": "16",
"name": "Invoice",
"isEntity": true,
"label": "Invoice",
"singular": "Invoice"
},
{
"id": "17",
"name": "Campaigns",
"isEntity": true,
"label": "Campaigns",
"singular": "Campaign"
},
{
"id": "23",
"name": "PBXManager",
"isEntity": true,
"label": "PBX Manager",
"singular": "SINGLE_PBXManager"
},
{
"id": "24",
"name": "ServiceContracts",
"isEntity": true,
"label": "Service Contracts",
"singular": "Service Contract"
},
{
"id": "25",
"name": "Services",
"isEntity": true,
"label": "Services",
"singular": "Service"
},
{
"id": "26",
"name": "Assets",
"isEntity": true,
"label": "Assets",
"singular": "Asset"
},
{
"id": "27",
"name": "ModComments",
"isEntity": true,
"label": "Comments",
"singular": "Comment"
},
{
"id": "28",
"name": "ProjectMilestone",
"isEntity": true,
"label": "Project Milestones",
"singular": "Project Milestone"
},
{
"id": "29",
"name": "ProjectTask",
"isEntity": true,
"label": "Project Tasks",
"singular": "Project Task"
},
{
"id": "30",
"name": "Project",
"isEntity": true,
"label": "Projects",
"singular": "Project"
},
{
"id": "31",
"name": "SMSNotifier",
"isEntity": true,
"label": "SMSNotifier",
"singular": "SMS Info"
}
]
}
}
describe
Describe queries the API for a specified module and returns its configuration.
Custom fields are returned.
Parameters:
| Name | Value |
| _operation | describe |
| _session | session (from Login) |
| module | Module |
Allowed values for module:
- Calendar
- Leads
- Accounts
- Contacts
- HelpDesk
- Potentials
- Campaigns
Example of return result:
{
"success": true,
"result": {
"describe": {
"label": "Calendar",
"name": "Calendar",
"createable": true,
"updateable": true,
"deleteable": true,
"retrieveable": true,
"fields": [
{
"name": "subject",
"label": "Subject",
"mandatory": true,
"type": {
"name": "string"
},
"nullable": false,
"editable": true,
"uitype": null
},
{
"name": "assigned_user_id",
"label": "Assigned To",
"mandatory": true,
"type": {
"name": "owner"
},
"nullable": false,
"editable": true,
"default": "0",
"uitype": null
},
{
"name": "date_start",
"label": "Start Date & Time",
"mandatory": true,
"type": {
"format": "yyyy-mm-dd",
"name": "date"
},
"nullable": false,
"editable": true,
"uitype": null
},
{
"name": "time_start",
"label": "Time Start",
"mandatory": false,
"type": {
"name": "time"
},
"nullable": true,
"editable": true,
"uitype": 252
},
{
"name": "time_end",
"label": "End Time",
"mandatory": false,
"type": {
"name": "time"
},
"nullable": true,
"editable": true,
"uitype": 252
},
{
"name": "due_date",
"label": "Due Date",
"mandatory": true,
"type": {
"format": "yyyy-mm-dd",
"name": "date"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "parent_id",
"label": "Related to",
"mandatory": false,
"type": {
"refersTo": [
"Accounts",
"HelpDesk",
"Leads",
"Potentials",
"Invoice",
"Quotes",
"PurchaseOrder",
"SalesOrder",
"Campaigns"
],
"name": "reference"
},
"nullable": false,
"editable": true,
"uitype": null
},
{
"name": "contact_id",
"label": "Contact Name",
"mandatory": false,
"type": {
"refersTo": [
"Contacts"
],
"name": "reference"
},
"nullable": false,
"editable": true,
"default": "0",
"uitype": null
},
{
"name": "taskstatus",
"label": "Status",
"mandatory": true,
"type": {
"picklistValues": [
{
"label": "Not Started",
"value": "Not Started"
},
{
"label": "In Progress",
"value": "In Progress"
},
{
"label": "Completed",
"value": "Completed"
},
{
"label": "Pending Input",
"value": "Pending Input"
},
{
"label": "Deferred",
"value": "Deferred"
},
{
"label": "Planned",
"value": "Planned"
}
],
"defaultValue": "Not Started",
"name": "picklist"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "eventstatus",
"label": "Status",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "Planned",
"value": "Planned"
},
{
"label": "Held",
"value": "Held"
},
{
"label": "Not Held",
"value": "Not Held"
}
],
"defaultValue": "Planned",
"name": "picklist"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "taskpriority",
"label": "Priority",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "High",
"value": "High"
},
{
"label": "Medium",
"value": "Medium"
},
{
"label": "Low",
"value": "Low"
}
],
"defaultValue": "High",
"name": "picklist"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "sendnotification",
"label": "Send Notification",
"mandatory": false,
"type": {
"name": "boolean"
},
"nullable": false,
"editable": true,
"default": "0",
"uitype": null
},
{
"name": "createdtime",
"label": "Created Time",
"mandatory": false,
"type": {
"name": "datetime"
},
"nullable": false,
"editable": false,
"uitype": null
},
{
"name": "modifiedtime",
"label": "Modified Time",
"mandatory": false,
"type": {
"name": "datetime"
},
"nullable": false,
"editable": false,
"uitype": null
},
{
"name": "activitytype",
"label": "Activity Type",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "Call",
"value": "Call"
},
{
"label": "Meeting",
"value": "Meeting"
}
],
"defaultValue": "Call",
"name": "picklist"
},
"nullable": false,
"editable": true,
"uitype": null
},
{
"name": "visibility",
"label": "Visibility",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "Private",
"value": "Private"
},
{
"label": "Public",
"value": "Public"
}
],
"defaultValue": "Private",
"name": "picklist"
},
"nullable": false,
"editable": true,
"default": "all",
"uitype": null
},
{
"name": "description",
"label": "Description",
"mandatory": false,
"type": {
"name": "text"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "duration_hours",
"label": "Duration",
"mandatory": false,
"type": {
"name": "time"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "duration_minutes",
"label": "Duration Minutes",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "00",
"value": "00"
},
{
"label": "15",
"value": "15"
},
{
"label": "30",
"value": "30"
},
{
"label": "45",
"value": "45"
}
],
"defaultValue": "00",
"name": "picklist"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "location",
"label": "Location",
"mandatory": false,
"type": {
"name": "string"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "reminder_time",
"label": "Send Reminder",
"mandatory": false,
"type": {
"name": "integer"
},
"nullable": false,
"editable": true,
"uitype": null
},
{
"name": "recurringtype",
"label": "Recurrence",
"mandatory": false,
"type": {
"picklistValues": [
{
"label": "--None--",
"value": "--None--"
},
{
"label": "Day(s)",
"value": "Daily"
},
{
"label": "Week(s)",
"value": "Weekly"
},
{
"label": "Month(s)",
"value": "Monthly"
},
{
"label": "Year",
"value": "Yearly"
}
],
"defaultValue": "--None--",
"name": "picklist"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "notime",
"label": "No Time",
"mandatory": false,
"type": {
"name": "boolean"
},
"nullable": false,
"editable": true,
"default": "0",
"uitype": null
},
{
"name": "cf_617",
"label": "Telefono da chiamare per chiarimenti",
"mandatory": false,
"type": {
"name": "phone"
},
"nullable": true,
"editable": true,
"uitype": null
},
{
"name": "id",
"label": "activityid",
"mandatory": false,
"type": {
"name": "autogenerated"
},
"editable": false,
"nullable": false,
"default": "",
"uitype": null
}
],
"idPrefix": "1",
"isEntity": true,
"labelFields": "subject"
}
}
}
listModuleRecords
List records of the specified module. With no other parameters, it will return all records in the module (as allowed for the currently logged in user per user permissions), but can also be used in combination with either “searchText” (a broad search in all fields) or “searchField” that searches a specific field for contents.
searchField accepets input in the format of [“email”,”c”,”username@emaildomain.com”] if you want to search the field named email to verify if it contains (“c”) the string “username@emaildomain.com”. As the “c” will return results that contain the string, this means that a search for “username@emaildomain” would also return records where the email field has the value of username@emaildomain.com.
| Name | Value |
| _operation | listModuleRecords |
| _session | session (from Login) |
| module | Module |
| searchText | [empty, or a text you would like to search for in all fields] |
| searchField | [empty, or a specific field and text you would like to search for in a specific field] |
| page |
syncModuleRecords
Performs a sync of records for specified modules, returning the updated and deleted records since last sync. (Identified by syncToken parameter)
IMPORTANT: syncModuleRecords does not display custom fields (apparently)
Parameters:
| Name | Value |
| _operation | syncModuleRecords |
| _session | session (from Login) |
| module | Module |
| syncToken | [empty, or the token from previous sync] |
| mode | PRIVATE |
| page | integer |
Allowed values for module:
- Calendar
- Leads
- Accounts
- Contacts
- HelpDesk
- Potentials
- Campaigns
Allowed values for mode:
- PRIVATE
- PUBLIC
Page can be empty.
{
"success": true,
"result": {
"sync": {
"nextSyncToken": 1385311551,
"deleted": [],
"updated": [
{
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "Meeting with Lead",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "0",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2014-01-13",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "10:45",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "09:45",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2014-01-13",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "2x37",
"label": "Davis Jennifer"
},
"label": "Related to",
"uitype": "66"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "Planned",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "High",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-11-18 09:44:20",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-11-18 09:44:20",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Meeting",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "1",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "Private",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "0",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "via dei mille 45, Brescia, Italia",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "description of meeting with Lead",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": []
}
],
"id": "18x1207",
"labelFields": [
"subject"
]
},
{
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "Meeting with Lead",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "0",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2014-01-12",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "10:45",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "09:45",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2014-01-12",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "2x37",
"label": "Davis Jennifer"
},
"label": "Related to",
"uitype": "66"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "Planned",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "High",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-11-18 09:44:19",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-11-18 09:44:19",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Meeting",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "1",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "Private",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "0",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "via dei mille 45, Brescia, Italia",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "description of meeting with Lead",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": []
}
],
"id": "18x1206",
"labelFields": [
"subject"
]
}
],
"nextPage": 0
}
}
}
fetchRecord
Fetches a single record. Fields are laid out in a simple key:value association, and all additional keys (such as uitype, label) are skipped.
IMPORTANT: fetchRecord fetches Custom Fields correctly, but does not display a label for them.
Parameters:
| Name | Value |
| _operation | fetchRecord |
| _session | session (from Login) |
| record | module_idXrecord_id |
Allowed values for module:
- Calendar
- Leads
- Accounts
- Contacts
- HelpDesk
- Potentials
Record must be in the form module_idXrecord_id such as 1×1151
{
"success": true,
"result": {
"record": {
"subject": "new todo with very long title that in iOS will be cut somewhere!",
"assigned_user_id": {
"value": "19x1",
"label": "Administrator"
},
"date_start": "2013-05-27",
"time_start": "15:40",
"time_end": "",
"due_date": "2013-05-27",
"parent_id": {
"value": "",
"label": ""
},
"contact_id": {
"value": "",
"label": ""
},
"taskstatus": "Not Started",
"eventstatus": "",
"taskpriority": "High",
"sendnotification": "0",
"createdtime": "2013-05-26 15:39:57",
"modifiedtime": "2013-05-26 15:39:57",
"activitytype": "Task",
"visibility": "",
"description": "desc",
"duration_hours": "",
"duration_minutes": "",
"location": "",
"reminder_time": "",
"recurringtype": "",
"notime": "0",
"cf_617": "",
"id": "1x1151"
}
}
}
fetchRecordWithGrouping
Fetches a single record and returns fields with the complete representation containing uitype, label (translated), value and name.
IMPORTANT: fetchRecord fetches Custom Fields and it’s sent in the 3rd “block” of fields.
Parameters:
| Name | Value |
| _operation | fetchRecordWithGrouping |
| _session | session (from Login) |
| record | module_idXrecord_id |
Record must be in the form module_idXrecord_id such as 1×1151
{
"success": true,
"result": {
"record": {
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "new todo with very long title that in iOS will be cut somewhere!",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2013-05-27",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "15:40",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2013-05-27",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "",
"label": ""
},
"label": "Related to",
"uitype": "66"
},
{
"name": "taskstatus",
"value": "Not Started",
"label": "Status",
"uitype": "15"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "High",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "0",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-05-26 15:39:57",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-05-26 15:39:57",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Task",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "desc",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": [
{
"name": "cf_617",
"value": "",
"label": "Telefono da chiamare per chiarimenti",
"uitype": "11"
}
]
}
],
"id": "1x1151"
}
}
}
fetchRecordsWithGrouping
Fetches an array of records and returns fields with the complete representation containing uitype, label (translated), value and name. Custom fields are fetched.
IMPORTANT: fetchRecord fetches Custom Fields and it’s sent in the 3rd “block” of fields.
Parameters:
| Name | Value |
| _operation | fetchRecordsWithGrouping |
| _session | session (from Login) |
| ids | [“module_idXrecord_id”,”module_idXrecord_id”] |
| alertid | (optional) |
Allowed values for module:
- Calendar
- Leads
- Accounts
- Contacts
- HelpDesk
- Potentials
Records must be in the form module_idXrecord_id, such as 1×1151, and the ids parameter should be formatted as a JSON string (["18x1164", "1x1151"]).
{
"success": true,
"result": {
"records": [
{
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "new todo with very long title that in iOS will be cut somewhere!",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2013-05-27",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "15:40",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2013-05-27",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "",
"label": ""
},
"label": "Related to",
"uitype": "66"
},
{
"name": "taskstatus",
"value": "Not Started",
"label": "Status",
"uitype": "15"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "High",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "0",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-05-26 15:39:57",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-05-26 15:39:57",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Task",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "desc",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": [
{
"name": "cf_617",
"value": "",
"label": "Telefono da chiamare per chiarimenti",
"uitype": "11"
}
]
}
],
"id": "1x1151"
}
]
}
}
saveRecord
Updates or creates a record, depending whether the record id is set or not.
Parameters:
| Name | Value |
| _operation | saveRecord |
| _session | session (from Login) |
| module | Module |
| record | module_idXrecord_id |
| values | json string |
Allowed values for module:
You can use all the modules you get back when you loginAndFetchModules via the API (those are the accessible modules to the currently logged in user).
In addition to this, you can also access “Users” which will allow you to create new users directly from the API.
Also be aware that some modules – such as CustomQuickCreate and ProcessBar – are mainly used in the Web version of the CRM for UI elements, and thereby not very valuable outside the Web version of Simply CRM.
Example modules you will find:
- Accounts (Organizations)
- Contacts
- Tasks
- Vendors
- SalesOrder
- Potentials (Deals)
- Products
- Services
- Projects
- ProjectTasks (Tasks)
- ProjectMilestones
- ModComments (Comments)
- Documents
- Emails
- HelpDesk (Tickets)
- Invoice
- Calendar
Please be aware that the modules can have different ID’s and orders based on what CRM installation you have, so if you want to make a generic solution you should always get the module ID.
Example of JSON String to set in the values parameter:
{
"date_start": "2014-01-18",
"due_date": "2014-01-18",
"start_time": "14:44",
"activitytype": "Call",
"location": "Overhoeksplein 2, Amsterdam",
"subject": "Call Smith",
"assigned_user_id": "19x1",
"taskstatus": "Planned",
"visibility": "Private"
}
Note the absence of “id” because we want to create a new record.
For setting the assigned user, The id must be in the form of moduleid x entityid.
Record must be in the form module_idXrecord_id such as 1x1151.
Example of successful response: (basically returns the entire record created)
{
"success": true,
"result": {
"record": {
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "Call Smith",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2014-01-18",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2014-01-18",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "",
"label": ""
},
"label": "Related to",
"uitype": "66"
},
{
"name": "taskstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "0",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-11-25 13:43:49",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-11-25 13:43:49",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Call",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "0",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "Private",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": [
{
"name": "cf_617",
"value": "",
"label": "Telefono da chiamare per chiarimenti",
"uitype": "11"
}
]
}
],
"id": "1x1225"
}
}
}
"success": true,
"result": {
"record": {
"blocks": [
{
"label": "Task Information",
"fields": [
{
"name": "subject",
"value": "Call Smith",
"label": "Subject",
"uitype": "2"
},
{
"name": "reminder_time",
"value": "",
"label": "Send Reminder",
"uitype": "30"
},
{
"name": "assigned_user_id",
"value": {
"value": "19x1",
"label": "Administrator"
},
"label": "Assigned To",
"uitype": "53",
"type": {
"defaultValue": {
"value": "19x1",
"label": "Administrator"
}
}
},
{
"name": "date_start",
"value": "2014-01-18",
"label": "Start Date & Time",
"uitype": "6"
},
{
"name": "time_end",
"value": "",
"label": "End Time",
"uitype": 252
},
{
"name": "time_start",
"value": "",
"label": "Time Start",
"uitype": 252
},
{
"name": "due_date",
"value": "2014-01-18",
"label": "Due Date",
"uitype": "23"
},
{
"name": "recurringtype",
"value": "",
"label": "Recurrence",
"uitype": "16"
},
{
"name": "parent_id",
"value": {
"value": "",
"label": ""
},
"label": "Related to",
"uitype": "66"
},
{
"name": "taskstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "contact_id",
"value": {
"value": "",
"label": ""
},
"label": "Contact Name",
"uitype": "57"
},
{
"name": "eventstatus",
"value": "",
"label": "Status",
"uitype": "15"
},
{
"name": "taskpriority",
"value": "",
"label": "Priority",
"uitype": "15"
},
{
"name": "sendnotification",
"value": "0",
"label": "Send Notification",
"uitype": "56"
},
{
"name": "createdtime",
"value": "2013-11-25 13:43:49",
"label": "Created Time",
"uitype": "70"
},
{
"name": "modifiedtime",
"value": "2013-11-25 13:43:49",
"label": "Modified Time",
"uitype": "70"
},
{
"name": "activitytype",
"value": "Call",
"label": "Activity Type",
"uitype": "15"
},
{
"name": "duration_hours",
"value": "0",
"label": "Duration",
"uitype": "63"
},
{
"name": "visibility",
"value": "Private",
"label": "Visibility",
"uitype": "16"
},
{
"name": "duration_minutes",
"value": "",
"label": "Duration Minutes",
"uitype": "16"
},
{
"name": "location",
"value": "",
"label": "Location",
"uitype": "1"
},
{
"name": "notime",
"value": "0",
"label": "No Time",
"uitype": "56"
}
]
},
{
"label": "",
"fields": [
{
"name": "description",
"value": "",
"label": "Description",
"uitype": "19"
}
]
},
{
"label": "Custom Information",
"fields": [
{
"name": "cf_617",
"value": "",
"label": "Telefono da chiamare per chiarimenti",
"uitype": "11"
}
]
}
],
"id": "1x1225"
}
}
}
Example of error:
{
"success": false,
"error": {
"code": "MANDATORY_FIELDS_MISSING",
"message": "assigned_user_id does not have a value"
}
}
Example of creating a new user:
| Name | Value |
| _operation | saveRecord |
| _session | session (from Login) |
| module | Users |
| values | json string |
Here the values JSON string have some required fields, as illustrated below, and here note that the roledid is typically formatted as “H1”, “H2”, etc. You can see the actual role under the roles in your Simply CRM administration settings.
{
"user_name": "username",
"user_password": "thepassword",
"confirm_password": "thepassword",
"last_name": "lastname",
"roleid": "H2",
"email1": "user@gdomain.com"
}Example of creating a new group:
| Name | Value |
| _operation | saveRecord |
| _session | session (from Login) |
| module | Groups |
| values | json string |
Here the values JSON string have some required fields, as illustrated below, and here note that “members” is a list similarly to how groups are created in the web version of Simply CRM.
{
"groupname": "Groupname",
"description": "Description of group",
"members": ["Users:5"]
}Module-specific considerations
Contacts
Contacts have a picture field available, but it can be accessed only through the web interface and its content (e.g. the file name) are not retrieved either by the webservice.php or any operation such as syncModuleRecords. When displaying the fields as grouped, a “block” contains the file information but the array is actually empty, even when a contact picture is uploaded.
{
"label": "Contact Image Information:",
"fields": []
}
Documents
Documents is be designed to contain files and metadata. Not all data is currently available through the mobile API.
HelpDesk (Tickets)
Tickets have the possibility to have Comments associated to each, and when retrieving the records there is even a Comments block containing an array. But the array is empty independently from the presence of comments.
{
"label": "COMMENTS",
"fields": []
}
